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About us

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Assistance

Pompeii

POMPEII

Herculaneum

HERCULANEUM

Vesuvius

VESUVIUS

Naples

NAPLES

Caserta

CASERTA

Paestum

PAESTUM

Amalfi

AMALFI

Capri

CAPRI

Rome

ROME

Vatican

VATICAN

Tailor Made

TAILOR MADE

Frequently Asked Questions

 

For assistance and advice on the tours we run and the destinations covered, you’ll find the answers to our frequently asked questions below. You’ll also find detailed information regarding our cancellation, rescheduling, and refund policies.

If there’s anything specific we can help further with, or for guidance in your tour research and booking, you’ll always find our knowledgeable team ready and willing to be of service.

General Information

Information relating to accessibility, meeting points and useful questions before and after a tour.

Go to FAQs

Booking Experience

Questions and information regarding special prices, promotions, gift cards, payments and billing.

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Cancellation policy, rescheduling and refunds

Information regarding our cancellation, modification, delays and refund policies.

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Terms and conditions

Information regarding our terms and conditions policy on our services.

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Start your independent exploration

Pompeii Self Guided Tour With an Archaeologist

Our handy audio-guide app is designed to allow travellers to explore Pompeii independently on a self-guided tour, with in-depth explanations curated by professional archaeologists. With the app downloaded, visitors benefit from a simple and intuitive orientation system, along with light and engaging explanations on the sites visited. 67 stories share the secrets and wonders of ancient Pompeii, bringing the ruins’ dramatic tale to life.

Coming Soon

  • Simple and Intuitive orientation
  • Content curated by archaeologists
  • 67 stories to listen to discover the secrets an wonder of ancient Pompeii
  • Easy to use
  • Explore 48 monuments
  • Over 2km walking guide

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